All Valley Animal Care Center at 2326 East Cinema Drive in Meridian, Idaho

Customer Reviews about All Valley Animal Care Center

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  Disappointed. I have two elderly dogs who have boarded here multiple times. The last few times, however, I have had serious issues with All Valley. My small dog has a liver supplement that he has to have every day. For a 1 week trio, I left my dog with 10 pills. When I picked him up, he had 8 pills left. Needless to say, I was thoroughly upset that he'd only received necessary medication twice in one week. The resort manager spoke with me and we worked out an opportunity for a second chance. That opportunity came this weekend when my dogs were again dropped off. This time, when explaining he takes this pill with just enough peanut butter to hold the pill on the end of your finger, the staff argued with my husband saying that it must be taken on an empty stomach. We know this, but the amount of peanut butter is equal to a sip of water for us ... not equal to a meal, by any means. We specifically requested the peanut butter be used; he's old and finicky and I don't want him traumatized by having it shoved down his throat. Needless to say, when our dogs were picked up, my instructions on the pill pack (concerning the peanut butter) were scratched out with permanent marker. I will never return to All Valley!
  August 20, 2017

  by Amber Sutherland
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  We had an emergency today. Our wonderful Chow-chow Shepard Mix Bear had a tumor on his spleen and had to have emergency surgery. Unfortunately, they were unable to wake him after the procedure and we had to let him go. We have had many animals over the years and I have to say the staff and doctors here really care and they really tried hard to save our Bear. They were so nice to us and to him. I only wish that it could have turned out better but above all else, we didn't want him to suffer. I have seen several people mention that they felt the prices were high. We come from Southern California, and I was frankly shocked to see how little the emergency care and 90min of surgery cost here. In California, we would have easily paid three times as much. Things are relative but these people are providing truly outstanding veterinary care for very reasonable fees. Above all we want to thank Dr. Greeg and everyone else who tried to save to save Bear. But it was just his time and we will miss him.
  March 02, 2017

  by Gregory Randis
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  I have very conflicted views about this vet. The care that I have received while here has been wonderful. The staff was very caring and attentive. However, the second you walk out the door it stops. Their follow up is awful. I was just in with my senior dog this last week. We were running some tests and waiting on results. They told us to call back if we hadn't heard anything by a certain date. We'll when we did the staff was extremely rude and insensitive. This was just the latest of this type of behavior that I have experienced. I have gone through this same experience when my dog was spayed as well. As long as you are physically there and in front of them you will be treated wonderful. Just remember they don't care about you anymore once you walk out the door, it's on to the next patient.
  February 03, 2017

  by Danielle Badke

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About All Valley Animal Care Center in Meridian